Terms and conditions

1	These terms and conditions apply to all contracts and is accepted as condition of contract at point of ordering thereby terminating all conditions stipulated by the buyer and any other agreements between the parties.
2	Delivery dates are approximate and whilst every effort is made to meet such dates, Carousel will not accept responsibility or liability for any delivery date not met.
2.1	Carriage is free, subject to minimum order value (UK mainland only and excluding Highlands).
3	Credit accounts should make payment within 30 days of the day upon which goods are invoiced by Carousel.
3.1	Cash only accounts should make payment for goods prior to despatch or if within our van delivery area, may pay COD.
3.2	Carousel shall have the right to claim and be paid interest at the rate of 4% per annum above the base rate for the time being of HSBC plc calculated on a day to day basis on all sums due to Carousel and unpaid for the period from the date upon which payment is due until the date upon which payment is made both before and after any judgment but nothing herein shall entitle the buyer to withhold or delay payment due to Carousel after the date upon which it falls due or in any way prejudice or affect Carousel' rights in relation to the said non-payment.
3.3	Carousel shall retain title to the goods until it has received payment in full of all sums due in connection with the supply of all goods and services to the buyer at any time. For these purposes, payment has only been received when that amount is irrevocably credited to Carousels' bank account.
3.4	The risk of loss or damage to the goods shall pass to the buyer upon delivery of the goods at the buyers' trading premises or specified delivery address in the order by the buyer.
3.5	Carousel may at any time require the buyer to make payment in advance of delivery.
3.6	Should the buyer fail to make payment by the due date or when required by Carousel then Carousel reserves the right without prejudice to any other remedy, to cancel this contract and/or any other contract between the buyer and Carousel and/or so to suspend delivery until payment is made.
3.7	All payments should be made payable to Carousel and addressed to Credit Control, Carousel, Unit S-One, Inchbrook Trading Estate, Woodchester GL5 5EY.
4	If the goods or any part thereof are damaged or lost whilst in the custody of a carrier, Carousel will, as its sole option, either replace such goods or part thereof or refund to the buyer the cost or price of the same, but in no circumstances whatsoever shall the liability of Carousel in connection with any such goods or part thereof exceed the cost of replacement of the same of the price paid by the buyer for the same.
4.1	Carousel shall in no circumstance be under any liability under 4 above unless the following conditions are strictly complied with:
i)	Non-delivery of the whole consignment of the goods: the buyer must inform Carousel within 5 days of the date of invoice.
ii)	Damage to goods or loss of part of a consignment: consignments must be inspected in the presence of the carrier. If any of the goods are damaged or lost, the consignment note must be endorsed accordingly and the buyer must notify Carousel within 48 hours of delivery, such notification to be confirmed in writing within 5 days.
5	Complaints by the buyer in respect of alleged goods to be defective shall not be a ground for the buyer to withhold payment of accounts due to Carousel from the buyer and shall not give any right to offset against payments due from the buyer to Carousel.
6	Where an order is for goods of a type or description not normally stocked by Carousel and therefore specially ordered by Carousel, the buyer may be asked to pay in advance.
7	Cancellation of order can only be accepted after prior negotiation and agreement. On no account can cancellation be accepted for non-listed items such as in 6 above.